* A compatible Ring Protect subscription is required to enroll in the Ring Alarm professional monitoring service. A Ring doorbell or camera with a Protect Pro subscription and you are enrolled in SOS for cameras.A Ring Alarm or Alarm Pro with a Protect Pro subscription, and you are enrolled in professional monitoring.*.The SOS button is only available if you have: Can I use the SOS button if I have the Ring Protect Basic plan or if I am self-monitored ? After the request for dispatch has been sent, if your first emergency contact answers the monitoring center call, they can cancel. While SOS should only be used in an emergency, you have 5 seconds to cancel. If I use the SOS button can I then cancel the emergency dispatch? The app screen displays a message notifying you that help has been requested. If you requested a medical response, the Base Station will announce that a medical emergency response has been requested. After 5 seconds, the Ring Alarm siren will sound for police and fire (requires a Ring Alarm Base Station).You can only cancel the request within these 5 seconds. The screen will display a 5-second countdown.To sound the siren, tap the Sound Siren Only button.To request help, slide the police, fire, or medical icon across the screen. ![]() From the dashboard (top right of screen, red shield with an exclamation mark) or Live View (bottom left of the screen, red shield with exclamation mark), tap the SOS icon:.If you don’t have an Alarm, you can request emergency dispatch but your camera device(s) will not sound a siren How do I use the SOS button? If you request a police or fire response, the siren will sound on your Ring Alarm or Alarm Pro Base Station and Keypad.** If you request a medical response, your Ring Alarm or Alarm Pro Base Station will announce that a medical emergency response has been requested. If the first call is not answered, you cannot use the Ring app to cancel the request for police, fire, or medical responders. Note: An SOS signal can only be canceled by answering the first call. After requesting emergency help, the monitoring center will call your other emergency contacts. If no one answers, the monitoring center will dispatch the police, the fire department, or emergency medical services, depending on which SOS slider you select. If the call is answered, the contact can either confirm the emergency or cancel the request. ![]() Then, the monitoring center will call your first emergency contact. When you use the SOS button and slide one of the emergency request sliders, the Ring app sends an immediate signal to the monitoring center and requests local emergency dispatch.
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